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机票免费退改,需满足这些条件

民航新闻 10月07日 11:22 阅读267

亲爱的朋友们,在出行计划有变需要退机票的时候,大家是不是都希望能够不收手续费呢?今天就来为大家详细讲讲满足什么条件退机票的时候可以不收手续费。
 
一、航空公司原因
 
1. 航班取消
如果航空公司主动取消了你的航班,那么你有权要求免费退票或改签。这种情况下,航空公司会通过短信、邮件等方式通知你,并为你提供相应的解决方案。
2. 航班延误
当航班延误达到一定时间,具体时间根据不同航空公司的规定而定,你也可以申请免费退票。一般来说,如果航班延误超过几个小时甚至更长时间,严重影响了你的出行计划,就可以考虑这种方式。
 
二、个人特殊情况
 
1. 因病退票
如果你在乘机前突发疾病,无法乘坐航班,可以提供医院的诊断证明等相关材料,向航空公司申请免费退票。但要注意,不同航空公司对于疾病的种类和严重程度可能有不同的要求。
2. 直系亲属病重或去世
如果你的直系亲属(如父母、配偶、子女)病重或去世,你需要提供相关的证明材料,如医院的病历、死亡证明等,航空公司通常会允许你免费退票。
 
三、其他情况
 
1. 特殊旅客
对于一些特殊旅客,如无人陪伴儿童、孕妇、残疾人等,在符合一定条件下可以免费退票或改签。具体政策可以咨询航空公司客服。
2. 不可抗力因素
如遇到自然灾害、战争、恐怖袭击等不可抗力因素,导致航班无法正常运行,航空公司一般会允许免费退票。
 

总之,要想在退机票的时候不收手续费,需要满足一定的条件。在购票前,大家可以仔细阅读航空公司的退改签政策,了解自己的权利和义务。如果遇到需要退票的情况,及时与航空公司联系,按照要求提供相关材料,争取获得免费退票的机会。希望大家的出行都能顺利愉快!


Airline reasons

1. Flight cancelationif the airline cancels your flight voluntarily, you have the right to request a free refund or change of ticket. In this case, the airline will notify you by text message, email, etc. , and provide you with the corresponding solution. 

2. Flight delay when the flight delay reaches a certain time, the specific time according to the provisions of different airlines, you can also apply for a free refund. In general, consider this option if your flight is delayed for more than a few hours or more, severely affecting your travel plans.

 Individual Special Circumstances 

1. If you have an illness before the flight, can not take the flight, you can provide hospital diagnosis and other related materials, to the airline for free refund. Note, however, that different airlines may have different requirements for the type and severity of the disease. 

2. If your immediate family member (e.g. parent, spouse, child) is seriously ill or has died, you need to provide relevant documents such as medical records, death certificates, etc. , the airline usually allows you to refund your ticket free of charge.

 Other circumstances 

1. Special passengers for some special passengers, such as unaccompanied children, pregnant women, people with disabilities, in accordance with certain conditions can be free refund or rescheduled. Specific policies can be consulted airline customer service.

 2. Force Majeure factors such as natural disasters, war, terrorist attacks and other force majeure factors, resulting in flights can not operate normally, airlines will generally allow free refund.