多种退票规则汇集到此，快来收集吧

嘿，亲爱的小伙伴们！在日常出行，有时候难免会遇到需要退票的情况。今天就来和大家好好聊聊退票的相关事宜，让你在面对退票需求时不再迷茫。

1. 自愿退票：

- 时间条件：通常要在航班起飞前一定时间提出退票申请。具体的时间限制因航空公司、机票价格类型而异。比如有的航空公司规定，全价机票在航班起飞前 24 小时以上申请退票，可享受较为宽松的退票政策；而折扣机票可能要求在起飞前 48 小时、72 小时等更早的时间提出退票申请，否则退票手续费会很高甚至不允许退票。

- 机票状态：机票必须处于未使用状态。如果已经办理了值机手续或者部分使用了机票（例如已经乘坐了其中一段航程），则可能无法办理自愿退票，或者只能退还部分未使用航段的费用。

- 证件信息：购票时所使用的乘客证件信息需与申请退票时提供的信息一致，以便平台核实乘客身份。

自愿退票要根据航司退票规则承担部分或全部手续费。

2. 非自愿退票：

- 航班变动：因航空公司原因导致航班取消、延误、航线变更等情况，旅客可以申请非自愿退票。例如，航班取消信息需由航空公司官方发布或在线旅游平台接到航空公司的通知，旅客凭此作为申请非自愿退票的依据。

- 不可抗力因素：如自然灾害（地震、洪水、台风等）、战争、恐怖活动、公共卫生事件等不可抗力因素影响出行，导致旅客无法按原计划乘坐航班，也符合非自愿退票的条件。旅客需要提供相关的证明材料，如新闻报道、政府公告等，以便在线旅游平台审核。

非自愿退票旅客不用承担退票费用。

3. 因病退票：

- 医疗证明：旅客本人或其直系亲属突发疾病，无法乘坐航班，需要提供正规医院出具的医疗诊断证明、病历、病假条等相关医疗文件。医疗证明上应明确患者的病情、就诊时间、预计康复时间等信息，且这些信息要与航班时间相符合，能够证明疾病确实影响了旅客的出行。

- 关系证明：如果是旅客直系亲属患病，除了患者的医疗证明外，还需提供能证明旅客与患病亲属关系的文件，如户口本、结婚证、出生证明等。

4. 特殊旅客退票：

- 特殊旅客类型：特殊旅客包括无人陪伴儿童、孕妇、残疾人等。对于无人陪伴儿童，如果因特殊情况无法按计划出行，需要提供儿童监护人的书面申请、身份证明等材料；孕妇旅客可能需要提供医生的诊断证明，说明孕妇的身体状况不适合乘坐航班；残疾人旅客则需根据具体情况提供相关的残疾证明或医疗建议等。

- 提前申请：特殊旅客的退票申请通常需要提前一定时间向在线旅游平台提出，以便平台协调相关服务和手续办理。具体的提前时间要求因在线旅游平台和航空公司的规定而异。

Hey, dear friends! When traveling, we sometimes encounter situations where we need to cancel our tickets., I will discuss the relevant matters of ticket cancellation with you, so you won't be confused when faced with such needs. 

1. Voluntary Cancellation: Time Conditions: Usually, you need to apply for cancellation a certain amount of time before the flight takes off. The specific time limit varies depending on the airline and type of ticket. For example, some airlines stipulate that full-price tickets can be canceled up to 24 hours before the flight with a more relaxed cancellation; while discount tickets may require cancellation applications to be made 48 hours, 72 hours, or even earlier before the flight, otherwise, the cancellation will be very high or not allowed. - Ticket Status: The ticket must be in an unused state. If you have already checked in or partially used the ticketfor example, you have already taken one segment of the flight), you may not be able to apply for voluntary cancellation, or you can only get a refund for unused segments. - ID Information: The passenger's ID information used for purchasing the ticket must match the information provided for the cancellation application, so the platform can verify passenger's identity. You will need to bear part or all of the cancellation fees according to the airline's cancellation policy.

 2. Involuntary Cancellation: Flight Changes: If the flight is canceled, delayed, or the route is changed due to the airline's reasons, passengers can apply for involuntary cancellation. For example if the flight is canceled, the information must be officially released by the airline or the online travel platform receives notification from the airline, which passengers can use as a for applying for involuntary cancellation. - Force Majeure: If travel is affected by force majeure factors such as natural disasters (earthquakes, floods typhoons, etc.), war, terrorist activities, or public health events, making it impossible for passengers to travel as planned, they can also apply for involuntary. Passengers need to provide related proof materials, such as news reports or government announcements, for the online travel platform to review. Passengers do not need to the cancellation fees for involuntary cancellations. 

3. Cancellation Due to Illness: - Medical Certificate: If the passenger or their immediate family member falls ill suddenly cannot take the flight, they need to provide a medical diagnosis certificate, medical record, sick leave note, and other related medical documents from a regular hospital. The certificate should clearly state the patient's condition, treatment time, and expected recovery time, and these times should correspond to the flight time, proving that the illness indeed the passenger's travel. - Relationship Proof: If it is the passenger's immediate family member who is ill, in addition to the patient's medical certificate, you need to provide documents that prove the relationship between the passenger and the ill family member, such as a household registration book, marriage certificate, birth certificate, etc

4. Ticket Refunds for Special Passengers: - Types of Special Passengers: Special passengers include unaccompanied children, pregnant women and disabled individuals. For unaccompanied children, if they are unable to travel as planned due to special circumstances, a written application from the child's guardian, with identification documents, must be provided; pregnant passengers may need to provide a medical diagnosis from a doctor indicating that their health condition makes them unsuitable for air travel disabled passengers need to provide relevant disability certificates or medical recommendations based on their specific situation. - Advance Application: Ticket refund applications for special passengers usually need to be submitted advance to the online travel platform to facilitate the coordination of related services and procedures. The specific advance time requirement varies depending on the regulations of the online travel platform the airline.